Résumé
Designing transformative brands/products/services equally grounded in creativity, innovation, and human empathy.
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Experience
Microsoft, Seattle, WA 2017--Present
Partner, Director of Design
Leading the Fluent Design System and Inclusive Design teams that shape the experiences people have with Microsoft products and services. Helping people get things done, and along the way shaping perceptions about our brand. Scaling design to work horizontally across the company at the intersection of creativity, business, and inclusion. Considering every relationship, from pixels to people, and creating the vision for the next shift in computing for phones, tablets, PCs, mixed reality and gaming.
Wolff Olins, New York, NY 2016--2017
President, North America
Guiding Wolff Olins’ strategic vision as a global creative consultancy. Partnering with senior clients to ensure that WO’s wide range of capabilities are equally grounded in creativity, innovation and human empathy. Designing impactful and transformative brands/products/services on behalf of Google, The Met, Zocdoc and some of the world’s most ambitious leaders.
Amazon, Seattle, WA 2014--2016
Executive Creative Director - Product Experience Design
Managing, inspiring and growing Amazon's Product Design Studios. Setting the vision for digital products and other strategic design initiatives such as Echo, FireTV and Kindle Tablets. Focusing the staff of world-class designers, researchers and technologists on creating human-centered, compelling experiences that influence behaviors and add value to people’s lives.
School of Visual Arts, New York, NY 2012--Present
Adjunct Professor, MFA Interaction Design
Teaching graduate-level Interaction Design thesis research & development as well as undergraduate Experience Design. Advising students on thesis strategy and training students to research, analyze, prototype, and design concepts at one of the only graduate-level degree programs dedicated to Interaction Design in the United States.
R/GA, New York, NY 2012---2014
SVP, Global Executive Creative Director
Head of Experience DesignHead of R/GA’s world-class experience design staff of 100+ designers global- ly. Providing vision and thought leadership across 40 Fortune 500 clients to foster ground breaking, high quality work rooted in customer insight. Invent- ing powerful new approaches to solutions that help customers accomplish goals while experiencing the essence of a brand. Leading design research, strategy and execution for clients such as Nike, Samsung, Equinox, Master- Card and many others.
Recognized with several of the industry’s most esteemed awards, including Cannes Cyber Lion, D&AD, an International ANDY Gold and several One Show awards. Named in Creativity Magazine’s ‘Creativity 50’ - Creativity Magazine’s annual list of the year’s most inspiring and influential creative figures. Also named One Club | ADCOLOR Creative of the year, a tribute honoring and celebrating excellence in advertising.
R/GA, New York, NY 2008---2011
Creative Director, Nike Global
Creative Lead at the helm of Nike’s global brand categories, responsible for innovative and world class creative work across several multi-disciplinary teams. A key player in redesigning the Nike+ platform which was named Campaign of the Decade by AdWeek magazine. Chosen as the best interactive design of the year and was featured in the 2010 Communication Arts Interactive Annual for work on the Nike Women’s Training Club. Also featured by Steve Jobs at the 2009 Apple Macworld keynote for designing Nike+ Active. Winner of over 30 industry awards for innovative digital platforms spanning mobile, social and retail.
Adobe Corporation, San Francisco, CA 2004---2008
Sr. Experience Design Lead, Adobe Creative Suite
Responsible for product design and 360 customer experience for key products within the Adobe product suite. Directed the user experience team to conceptualize, design and prototype product features and interaction. Used methods such as persona creation, scenario development, participatory design and cognitive modeling to validate design decisions. Conducted extensive user research and engaged with potential and existing customers translating client business requirements and user needs into functional design specifications. Coordinated with development, marketing, and executive teams around the globe to produce award winning creative software.
IBM Corporation, Research Triangle Park, NC 1999---2004
Design Team Lead, Software Product Research & Design
Led staff of designers, human factors engineers, and user
researchers. Actively directed and participated in creative team efforts
from concept to delivery in order to produce simultaneous releases of multiple software solutions on a variety of devices and platforms. Conceived and implemented new multimedia-based process to present visionary and strategic approaches for new products to executive, marketing, and development staff.
North Carolina State University, Raleigh, NC 2002 – 2003
Visiting Design Professor
Defined and delivered course curriculum addressing design theory, research principles, animation, and interaction design.
Interactive Magic, Morrisville, NC 1998---1999
Game Designer
Created interface design, web-page design, sound-effects, and video manipulation for internal and external game development. Established portfolio of intuitive, highly engaging, and entertaining games by coordinating with development and marketing executives --LZ, Theocracy, Warbirds II, and Shadow Company.
Education
Master of Industrial Design, North Carolina State University
GPA 4.0
BA in Art and Design, North Carolina State University
summa cum laude
Patents
US PATENT - US 2009/0299874 A1
Automatic Bid Solicitation During Transaction Process
Red Hat, 2012
US PATENT - 8004540
Displaying And Managing Screen Resolution During Collaborative Screen Document Sharing
Adobe Systems Inc, 2011
US PATENT - 7830814
Displaying And Managing Network Latency During Collaborative Screen Document Sharing
Adobe Systems Inc, 2011
US PATENT - 7661070
Providing Information Associated With Network Latency
Adobe Systems Inc, 2010
US PATENT - 12/040,109
Generating Electronic Upsell Directory
Red Hat, 2008
US PATENT - 12/114,586
Generating A Synchronous Sales Stack For Customer Dialog
Red Hat, 2008
US PATENT - US7509388
Method Of Calendar Comparison Initiated From Chat Window
IBM, 2003
Awards
2017 Fast Company Awards
The Most Creative People in Business
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2018 South By Southwest
Keynote Panel - Scaling Design Systems
2018 Fast Company Grill Event
Panel Discussion - World Changing Ideas
2018 Fast Company Design
Article - What Design Chiefs At Uber, IBM, And Microsoft Care About In 2018–And Why
2017 International ANDY Awards
Global Juror
2016 Fast Company Innovation By Design Awards
Global Juror
2016 Fast Company Innovation By Design Awards
Winner: Zocdoc Brand Experience
2016 Cannes Lions International Awards
Global Juror: Design
2016 Collision Tech Conference
Keynote Speaker: 7,500 attendees
Creativity 50
Creativity Magazine’s 50 Most Inspiring & Influential Creative Figures
2015 Commencement Speaker
North Carolina State University - College of Design
2015 Distinguished Alumnus
North Carolina State University - College of Design
2014 One Show Juror
Beijing, China
One Club | ADCOLOR Creative of the year
2014 Techstars Startup Accelerator
R/GA Board of Advisors - Connected Devices
2014-13 Effie Awards Juror: Brand Experience
2013 One Show Interactive Awards
Gold: Information Architecture - Nike.com Silver: E-Commerce - Nike.com
2013 ADC Awards
Silver: OneNike - Website
Silver: OneNike - Website | E-Commerce Experience
2013 Webby Awards
Winner: OneNike - Shopping - Websites
2013 NY Festivals
Bronze World Medal: OneNike - DIGITAL: Websites & Microsites: Products & Services Bronze World Medal: OneNike - DIGITAL: Craft
2013 D&AD
Yellow Pencil: OneNike – Branding - Digital Brand Expression
2013 Cannes Lions
Shortlisted: Cyber Lions - OneNike User Experience
2012 Creative Review The Annual
Winner: Nike Black Mamba - Interactive and Digital Media
2012 Clio Awards
Gold: Nike SPARQ – Interactive Apps – Tablet Bronze: Nike SPARQ – Innovative Media Bronze: Nike Free Arena – Interactive
2012 One Show Interactive
Merit: Nike EPIC - Social Networks/ Community Merit: Nike Free Arena - Consumer Goods Merit: Nike - SPARQ - Integrated Branding Campaign - Online
Merit: Nike - SPARQ - Services
Merit: Nike - The Black Mamba - Social Networks/ Community
2012 ADC
Bronze: Nike SPARQ - Integrated Campaign Bronze: Nike SPARQ - Interactive: Mobile: Mobile Experience Marketing
2012 Webby Awards
Winner: Nike Free Arena – Rich Media: BtoC
2012 One Show Entertainment
Silver Pencil: Nike SPARQ - Branded Applications - Branded applications
Merit: Nike SPARQ - Events and Installations
2012 Cannes Lions
Shortlisted - Nike EPIC - Best Use of Social Shortlisted - Nike SPARQ - Best Use of Mobile Shortlisted - Nike SPARQ - Clothing, Footwear
2012 IxDA
Winner - Nike SPARQ in Empowering
2011 ANDY Awards
Gold - Nike The Film Room - Promotional Items (Film)
2011 One Show Merit - Nike+GPS
2011 One Show Interactive
Gold Pencil: Consumer Goods - Nike+ GPS Bronze Pencil: Social Networks/ Community - Nike+ GPS
2011 D&AD
Gold: Nike The Film Room Gold: Nike+ GPS
2011 Clios
Gold: Innovative Media Nike The Film Room Gold: Interactive Apps - mobile Nike+ GPS
2011 AICP
Honoree: Nike Film Room - Experiential Winner: Nike+ GPS: App category
2011 Cannes Lions
Bronze: Nike Black Mamba: Cyber: Clothing, footwear & Accessories
Bronze: Nike Free: Cyber:Clothing, footwear & Accessories
Bronze: Nike The Film Room: Outdoor: Ambient: Stunts & Live Advertising
2011 Webby Awards
Winner: Nike+Gps: Integrated Mobile Experience
2011 MMA “The Smarties”
Gold: Nike+ GPS - Product Services Launch
2011 Jay Chiat
Gold: Nike The Film Room: Creative Technologies
Silver: Nike BOOM: Creative Technologies Gold: Nike+ GPS: Innovative Design
Merit: Nike The Film Room: Brand Experience
2011 SAMMY Awards
Winner: Nike+ GPS Best Integrated Social/ Mobile Integrated Campaign
Winner: Nike Black Mamba: Best in Show Winner: Nike Black Mamba: Best Social Creative
Winner: Nike Black Mamba: Best Social Promotion for a Product Launch
2011 London International
Gold: Nike The Film Room - Environmental Gold: Nike The Film Room - The NEW Category
Silver: Nike The Film Room - Sports
2011 Creative Review
Best in Book: Nike The Film Room Best in Book: Nike+ GPS
2011 User Experience Awards
Grand Prix-Best User Experience: Nike+ GPS
2011 Facebook Studio Awards Bronze: Nike+ GPS
2011 IxDA
Winner: Nike The Film Room - Expressing
2010 HIVE Awards
Winner: Nike Training Club - Mobile Apps/ Sports
2010 D&AD
Winner: Nike Training Club - Mobile Marketing/Mobile Applications - Single
2010 One Show Interactive
Bronze: Nike Pro Combat Gear Up Tool - Web/E. E-Commerce
Merit: Nike Pro Combat Gear Up Tool - Craft/A. Interface Design
2009 Cannes Lions
Bronze: Nike Training Club – Mobile Advertising